Shopware 6
Through a plugin for custom scripts from the store — or extend the template base.html.twig in your own theme and put the snippet into the footer block.
For Shopware
Chatbot for Shopware. Free.
Whether Shopware 5 or 6 — the chat is one line of HTML. And if it should answer the questions itself, it reads your shop to do it.
No credit card. No trial period that runs out.
the whole snippet
Example
<script src="https://cdn.chatflamingo.com/w/YOUR-KEY.js" defer></script>
This is an example. You get your personal snippet after setup — it's in the dashboard and starts with wk_.
Installation
Where the line goes in Shopware
Shopware 5
Settings → Basic settings → Storefront → SEO/Router, and there the field HTML before </body>.
Several sales channels
The widget only runs on the domains you approve in the dashboard. Add every sales channel there on which the chat should appear.
What it does on your Shopware site
- Unlimited live chat — as many conversations and colleagues as you like, free forever
- You see who's here right now — with page, location and time on site
- Handover to a human — with a push to your phone and a summary of the conversation
- Answers from your own documents — in the language the question was asked in (from €10 a month)
- Email tickets outside your opening hours — no enquiry gets lost
Price
Free. And the AI from €10.
There is no price per seat and no feature locked behind a bigger tier. You pay for one single thing: how many questions the AI answers.
Common questions
Shopware and ChatFlamingo
Shopware 5 or 6?
Both. The way you install it differs, the widget is the same.
Can it answer from my manual?
Yes. Upload the PDF, done. With products that need explaining, that's the difference between an answer and a follow-up question.
Does it run on several sales channels?
Yes. Every domain you approve in the dashboard is allowed to load the widget.
What if it says something wrong?
You write the correction into a field and it applies from the next answer onwards. You can also forbid it individual statements entirely.
The chat for your Shopware site. Free.
A fit for manufacturers and B2B shops with products that need explaining.
No credit card. No trial period that runs out.